So you’ve heard about Capital.com and are wondering if it’s the right trading platform for you. You’ve come to the right place. In this article, we’ll give you the details on everything on this platform so you can decide whether Capital.com is worth your time and money.
An Overview of Capital.com
Capital.com is an online trading platform where you can trade stocks, commodities, cryptocurrencies, forex, and other financial instruments. Founded in 2016, Capital.com is regulated by top-tier regulators like the Financial Conduct Authority (FCA) in the UK and the Cyprus Securities and Exchange Commission (CySEC).
Capital.com has a $20 minimum deposit to open a live trading account. They offer several payment methods for deposits and withdrawals including bank transfer, credit/debit cards, and e-wallets. Capital.com does not charge any commissions on trades but makes money from the bid-ask spread. Spreads are competitive for popular instruments but can be higher for some exotics.
Capital.com provides customer support 24/5 via live chat, email, and phone. Support is offered in multiple languages including English, Arabic, Spanish, and Russian. The support team is generally very responsive and helpful.
Regulation and Security of Capital.com
Capital.com is regulated by top-tier financial authorities, so you can trade with confidence knowing your funds and data are secure. Capital.com holds licenses from the Cyprus Securities and Exchange Commission (CySEC) and the UK’s Financial Conduct Authority (FCA). These regulations require Capital.com to follow strict rules regarding handling client funds, data protection, and transparency.
Your money and personal information are kept safe in segregated accounts, meaning Capital.com does not use client deposits for its operational expenses. They use advanced encryption technology and two-factor authentication to protect your account. You can also enable additional security options like address whitelisting or a trading password for withdrawals.
Capital.com does not charge hidden fees or commissions on trades. The costs are straightforward – you pay a small spread on each trade, which is the difference between the buy and sell price. Spreads are competitive and start from just 0.6 pips on major currency pairs. There are no charges for deposits or withdrawals, except any fees charged by your payment provider.
The customer support team is available 24 hours a day, 5 days a week via live chat, email, and phone. They can answer questions about your account, platform issues, funding options, and more. Response times are usually very quick, within a few minutes for chat and email support.
What you Can Trade on Capital.com
When you sign up for Capital.com, you’ll have access to trade over 3,000 markets. Whether you’re interested in forex, indices, commodities, stocks, or cryptocurrencies, Capital.com has you covered.
Forex
With over 80 currency pairs to choose from, forex traders will find plenty of opportunities. You can trade major, minor, and exotic currency pairs with leverage up to 1:500.
Stocks
Trade over 2,000 shares of major companies from the US, UK, Germany, and more. Capital.com offers some of the lowest stock trading fees around.
Indices
Bet on the movement of major global indices like the S&P 500, FTSE 100, and DAX 30. Indices provide a simple way to trade the stock market as a whole.
Commodities
Everything from precious metals like gold and silver to natural resources such as crude oil and natural gas can be traded with Capital.com.
Cryptocurrencies
For those interested in the cryptocurrency market, you can trade major coins such as Bitcoin, Ethereum, Litecoin, and Ripple. Spreads start from just 50 points.
No matter what you want to trade, Capital.com aims to provide a simple, intuitive platform with competitive fees. And with a demo account option, you can practice trading risk-free before investing real money. Overall, Capital.com offers a lot of opportunities for traders of any experience level.
Fees of Captial.com
When using Capital.com, it’s important to understand the fees and payment methods available.
Fees
Capital.com charges no commissions on trades and offers tight spreads, starting at 0.5 pips on major currency pairs. There are also no monthly or annual platform fees.
- Deposits: The minimum deposit to open an account is $20. You can fund your account via credit/debit card, bank wire, Skrill, Neteller, or UnionPay. Most methods are instant and free.
- Withdrawals: Withdrawals are also free and processed within 1-2 business days. The minimum withdrawal amount is $5.
Payment Methods
Capital.com accepts the following payment methods for deposits and withdrawals:
- Credit/Debit Cards (Visa, Mastercard)
- Bank Wire Transfers
- E-wallets (Skrill, Neteller, FasaPay)
- UnionPay (for clients in China)
Using e-wallets like Skrill or Neteller typically provides the fastest transactions. Bank wires will usually take 1-2 business days to clear. Most deposit methods are instant, allowing you to start trading right away.
Capital.com Customer Support
Capital.com’s customer support is available 24/5 and aims to respond quickly. You have a few options to get help:
Live Chat
The live chat feature on Capital.com’s website and mobile app allows you to chat directly with a customer service agent. Wait times are typically under a minute during business hours. The agents can help you with account questions, technical issues, and general inquiries.
Phone Support
For more complex questions, you can speak to a customer service representative over the phone. Capital.com offers toll-free phone support in several countries. Phone support is available during the same hours as live chat, 24 hours a day, 5 days a week.
If you have a non-urgent question or prefer to communicate by email, you can send a message to support@capital.com. Email responses are usually provided within 1 business day. Be sure to include as much detail as possible about your question or issue.
Is Capital.com Legit or Scam?
Capital.com is a reputable broker, but is it legit? This is an important question for any trader to consider before depositing funds and trading live. The short answer is yes, Capital.com is a legitimate broker. Here are a few reasons why:
Regulation
Capital.com is regulated by top-tier authorities like the Cyprus Securities and Exchange Commission (CySEC) and the UK’s Financial Conduct Authority (FCA). These regulators require Capital.com to segregate client funds, provide transparent reporting, and adhere to strict compliance standards. Your money and data are kept secure.
Transparency
Capital.com openly discloses details about the company, products offered, and fees charged. There are no hidden costs or surprise charges. Spreads and commissions are clearly listed on the website and trading platforms.
Reputation
Capital.com has been operating since 2016 and has earned a reputation as a trusted broker. They sponsor major sports teams and events, demonstrating their credibility and longevity. Reviews from traders are generally very positive regarding their experience.
Security
Capital.com uses advanced encryption technology and two-factor authentication to keep accounts and personal information safe. They conduct regular audits and penetration testing to identify and address any vulnerabilities. Your data and funds are well-protected.
Customer Support
Capital.com provides customer service via phone, email, and live chat. Support is available 24 hours a day, 5 days a week. The support staff is knowledgeable, professional, and able to assist traders with any questions or issues.
While no broker is perfect, Capital.com demonstrates through its regulation, transparency, reputation, security, and support that it operates a legitimate business. You can feel confident trading with a reputable, trusted broker like Capital.com.
Pros and Cons on Capital.com
Pros:
- Strict regulation. Capital.com is regulated by the UK’s Financial Conduct Authority and Cyprus’ CySEC, ensuring your funds and data are protected.
- Solid security. Capital.com uses encryption, two-factor authentication, and other measures to keep your account and information secure.
- Low fees. There are no commission fees for stock and ETF trading. Spreads are competitive, and there’s no minimum deposit. You can get started with just $20.
Cons:
- Limited products. You can only trade stocks, ETFs, commodities, and indices. No options, bonds, or mutual funds are offered.
- Basic platforms. The web and mobile platforms are fairly simple. Advanced traders may miss more sophisticated tools and features.
Final Thought
You’ve made it to the end of this full review on Capital.com. By now, you should have a pretty good sense of what they offer and whether they’re the right broker for you. With tight spreads, a massive range of markets, and an easy-to-use platform, Capital.com ticks a lot of boxes. They’re also fully regulated and have strong security measures in place to keep your money and data safe.
